![]() Since this seems to be a printer problem, I'm going to assume it is a problem when the printer is hooked up to a Windows computer and the same procedure I described above will fix it. I do not know the procedure for Windows or if it is even a problem. Very annoying, but at least it's working now. Then my computer and printer are ready for another print job. Pressing Ok and then red X cancel button clears the printer and then I have to go into the print queue on my computer and clear the so called stopped job. The printer will complete a full print job, tell my computer the print job was stopped (even though it completed the whole job) and then display the "Carriage Jam" message. The printer seems to forget it was jammed. With the 74XL installed and knowing it is not a jam, now I just press Ok to get to the animation and then the red X button to cancel the animation. However, I've tried the animation multiple times to no avail. I'm sure if it were a jam, I'm sure this would work. Update 2: I found a workaround: when the "Carriage Jam" messages comes up, it says to press Ok to see an animation of how to fix the jam. I'm a sad customer again, paying the 74XL cartridge price and even having the exact printer model number on the packaging, but it doesn't work. The reset only worked for one printed page. Update 1: 1 hour later, I'm still getting the same "Carriage Jam" message I've been getting. I was very frustrated because these cartridges are very expensive and the packaging says it's compatible with the C4480. I kept getting a "Carriage Jam" message when I reinstalled it and all of the HP troubleshooting solutions didn't work. This fixed my problem using a 74XL black ink cartridge in my C4480 printer.
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